HELP
How can we help?
Get the right kind of help without having to figure out where to go first.
START HERE
Choose what you need.
Support for issues. A conversation when talking is faster. Self-serve when you want to keep moving.
SUPPORT
Get product support
For account access, sign-in, billing, technical issues or something that is not working as expected.
Contact supportCONVERSATION
Talk through the platform
For a product walkthrough, pilot discussion or a question that is easier to work through together.
Schedule a conversationSELF-SERVE
Find the right starting point
Explore the questions Trending Neurons can answer and the intelligence available across the platform.
Explore questionsQUICK ANSWERS
A few things people ask first.
If these do not solve it, contact support or schedule a platform conversation above.
What is Trending Neurons?
Trending Neurons is a Financial Decision Intelligence™ platform that helps professionals move from what changed, to why it matters, to what deserves attention next.
Where should I start after signing in?
Start with NeuronSearch and ask the decision in natural language. Trending Neurons can route the question into the relevant eligible intelligence and continue the investigation in ChatNeurons.
What should I use Contact support for?
Use support for account access, sign-in, billing, technical problems or unexpected product behavior. Include enough detail for us to understand what you were trying to do and what happened.
When should I schedule a conversation?
Schedule a conversation when you want a platform walkthrough, are evaluating Trending Neurons for a team or institution, or the question is better handled live than through support email.
What intelligence does the platform cover?
Coverage spans public and private markets, macro and rates, FX, commodities, crypto and tokenization, capital formation, relationship opportunities, real estate, country intelligence and other governed specialist intelligence where available.
